Effective Date: Jan 1st 2025

This Privacy Policy explains how CosmiLearn (“we”, “us”, or “our”) collects, uses, shares, and protects your personal information when you use our website https://cosmilearn.com (the “Site”) and related services, including course enrollments, teacher accounts, newsletters, and communication tools.

By using our Site, you agree to the practices described below.

1. Information We Collect

We collect both Personal Information and Non-Personal Information when you use CosmiLearn.

a) Information You Provide

  • Account details: Name, email address, password, phone number
  • Billing information: Payment method, billing address (processed securely via third-party payment processors)
  • Teacher submissions: Course content, media files, certifications, payout preferences
  • Communication: Any messages or feedback you send to us
  • Newsletter signup: Email address for receiving updates and offers

b) Information We Automatically Collect

  • Device details: IP address, browser type, device type, operating system
  • Site usage: Pages visited, time spent, referral source, clicks, and interactions
  • Cookies and tracking: For analytics, site functionality, and advertising purposes (see Section 5)

2. How We Use Your Information

We use your information to:

  • Provide and manage your learning or teaching experience
  • Process payments and issue receipts or payouts
  • Communicate with you about your account, services, or updates
  • Provide customer support and resolve disputes
  • Improve our site’s performance, user experience, and course recommendations
  • Send promotional content, if you opt in
  • Comply with legal obligations or protect our rights

We do not sell your personal data to third parties.

3. Sharing Your Information

We share data only when necessary, and always securely:

  • Payment processors: Stripe, Razorpay, PayPal (your card details are not stored on our servers)
  • Analytics and marketing tools: Google Analytics, Facebook Pixel, Meta Ads, etc.
  • Email platforms: For transactional and promotional emails (e.g., MailerLite, Brevo)
  • Legal authorities: If required to comply with applicable laws or court orders
  • Teachers and course creators: In limited cases where needed for collaboration or mentorship features (no financial data shared)

4. Teacher & Course Creator Information

If you apply to teach or publish content on CosmiLearn, you may be asked to provide:

  • Professional credentials
  • Bio, profile image, and introduction video
  • Banking or PayPal details for payouts

This data is never shared publicly without your permission, and is used solely to power your courses and ensure smooth payouts.

5. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Maintain login sessions
  • Track platform usage
  • Deliver targeted ads
  • Remember preferences

You can manage or disable cookies via your browser settings. Learn more at www.allaboutcookies.org.

6. Marketing & Communication

With your consent (e.g., when you subscribe to our newsletter), we may send:

  • Course recommendations
  • Platform updates
  • Promotional offers

You may unsubscribe at any time by clicking the “unsubscribe” link in our emails.

7. Data Retention

We retain your information for as long as your account is active or as needed to:

  • Fulfill our legal and financial obligations
  • Resolve disputes
  • Enforce our policies

You may request account deletion by emailing us at contact@cosmilearn.com

8. Your Rights

Depending on your location, you may have rights under privacy laws like GDPR (EU/UK) or CCPA (California):

  • Right to access, correct, or delete your personal data
  • Right to object to or restrict certain processing
  • Right to data portability
  • Right to withdraw consent (for marketing, etc.)
  • Right to file a complaint with a data protection authority

To exercise these rights, contact us at contact@cosmilearn.com

9. Data Security

We implement industry-standard measures to protect your data, including:

  • SSL encryption
  • Secure hosting environments
  • Access control for administrative data
  • Trusted third-party payment gateways (no direct card storage)

Despite our efforts, no system is 100% secure. Please use strong passwords and notify us of any suspicious activity.

10. International Users

CosmiLearn is operated from India, but we serve a global audience. By using our platform, you consent to your information being transferred to and processed in India or other countries where our partners operate.

11. Children’s Privacy

Our platform is not intended for children under 13 years of age. We do not knowingly collect personal data from children. If you believe a child has submitted information to us, please contact us immediately.

12. Changes to This Privacy Policy

We may update this policy from time to time. Updates will be posted on this page with a revised “Effective Date.” We encourage you to review this policy periodically.

13. Contact Us

For questions, concerns, or data requests, reach out to:

📧 Email: contact@cosmilearn.com
🌐 Website: https://cosmilearn.com