At CosmiLearn, we offer instant access to digital courses, knowledge products, and training programs developed by experienced instructors and experts across industries. Please review the policy below carefully before making a purchase.
❌ No Returns, No Refunds
Due to the digital nature of our products and instant access provided upon purchase, we do not offer returns, refunds, or cancellations once a course has been bought.
This policy is in line with global digital commerce standards and is designed to protect the intellectual property of our course creators, as well as ensure fair access.
🧠 Make Informed Decisions Before Purchasing
To help you make confident decisions:
- Each course includes a detailed description, objectives, and learning outcomes.
- You are encouraged to read the course page thoroughly before buying.
- You can email us at contact@cosmilearn.com for any clarifications.
- You may also contact the instructor directly (if available) to ask questions about content, requirements, or outcomes.
👩🏫 Instructor Courses
Many of our courses are created and sold by independent instructors on our platform. All purchases made for instructor-published content are final and non-refundable, unless otherwise explicitly stated on the course page by the instructor.
❗Exceptions
Refunds will only be considered in the following rare cases:
- You were charged twice for the same course due to a technical issue.
- You did not receive access to the course or it was inaccessible due to a verified platform error (not user-side technical issues).
In such cases, please contact us at contact@cosmilearn.com within 7 days of your purchase, and our team will review your request.
✅ Acceptance of This Policy
By purchasing any course or content on CosmiLearn.com, you acknowledge that you have read, understood, and agreed to this Refund Policy.
We recommend reaching out before purchasing if you are uncertain whether a course is right for you.
📬 Contact
Questions or concerns?
Reach out to our support team at contact@cosmilearn.com — we’re here to help before you buy.